Privacy policy

When you use our services, we gather and retain your personal information. This Privacy Statement (the 'Policy') explains the procedures we use to collect and manage your personal data.

Protecting the data of our customers is our top priority.

In this Privacy Policy, we provide you with information about the following:

1. What personal information do we collect and how do we collect the information?

2. Which information is collected automatically?

3. For what purposes do we obtain your personal data?

4. How do we store and secure your personal data?

5. How long do we store your personal data?

6. Whom to contact about questions regarding your personal data?

7. Is your personal data shared with third parties?

8. What are your rights and how can you exercise them?

9. Acceptance of this policy.

1. What personal information do we collect and how do we collect the information?

You can access and use our website without the obligation to provide us with personal information or telling us who you are. However, if you want to use our services or create an account you may be asked about to provide us with certain personal information. Which information this will be depends on the service or feature your intent to use on our website.

When you create an account on the client dashboard, make a purchase, fill in a form on our website or send us a question by our contact form. Depending on the type of usage of our website we might require you to provide us with the following personal information:

- First and last name.

Username and password of your account.

Date of birth.

-Address and country of residence.

Mailing address, phone number and e-mail address etc.

Proof of identity such as a copy of government ID, passport or driver’s license.

Financial information such as bank details etc.

Most of your personal information that we collect is directly from you via our website, services or features . However, we may also collect Personal Information about you from third parties. You can choose not to provide us with your personal information, but then you may not be able to take advantage of some of the features or services on our website. Users who are uncertain about what information is mandatory are welcome to contact us with their questions. 

2. Which information is collected automatically?

Some of your personal data, specifically about your computer software and hardware may be automatically collected by our website. This data can include your IP-address, access time, time spend on website, browser type, number of licks. This personal data is used for the same purposes as in 1 and 3. Is mentioned and for website statistics and optimalisation. 

3. For what purposes do we obtain your personal data?

For what we use your personal information depends on which of our services our features you want to use. In general, we use your data for the following purposes: 

Create and manage user account.

In order to use the services on our website, you must create a user account and her fore we need your personal information to be able to provide you with a user account. 

Provision of services and exercise of rights and obligations under the contract between us and the customer.

In order to be able to provide you with our services, to provide you with the relevant access, tools and support, and to carry out trades, we need to process your personal data. For this purpose, the following shall apply:

Personal data:

Identification and contact data and, in the case of paid services, also payment data, data on the use of the services, data on the simulated trades and, if you decide to link your social networks accounts with the account on the website, also data from social networks.

Legal ground for the processing:

Processing is necessary for the performance of the contract based on which we provide our services or based on our legitimate interest. After we stop providing you with services, we process personal information for a limited period. Such processing is necessary for the purposes of exercising and protecting our rights based on our legitimate interests.

4. How do we secure and store your personal data?

To ensure you that your personal information/data is secure we use an encrypted database.

5. How long do we store your personal data?

Personal data are processed to the extent necessary to fulfil the purposes described above and for the time necessary to achieve those purposes or for a period directly stipulated by law. Thereafter, the personal data are deleted or anonymized. We process personal data for the following periods of time:

• For the purpose of performance of the contract and for the exercise of rights and obligations in connection with the contract, including any complaints, settlement of damage claims or related litigation, personal data are processed for the necessary period, but not more than 10 years from the termination of the last contract.

• For the purpose of sending business communications without your given consent, personal data are processed for a maximum of 5 years from the expiry of the last contract between us or until you raise an objection or unsubscribe from the business communications.

• For the purpose of enhancing our services, we usually process personal data for a maximum period of 6 months.

• In order to fulfil our legal obligations, we process personal data for the period set out by the relevant legal regulations (e.g., in accordance with tax regulations for a period of 10 years from the issuance of the relevant documents for your order).

• If you have given your consent, for the period specified in the consent.

6. Whom to contact about questions regarding your personal data?

Contact us at legal@we-fund.com

7. Is your personal data shared with third parties?

We share your personal data to third parties that help us provide our service to our customers such as:

- The trading platform provider that delivers the trading accounts and enable you to perform the simulated trades.

• The third parties that help us with features such as our website, client portal, dashboard and customer service-related parties.

• The third parties that help us with marketing.

• The third parties IT and ICT companies we work with such as hosting’s, storage and consultancy.

• The third parties that process our payments and other financial institutions.

8. What are your rights and how can you exercise them?

You can exercise all your rights mentioned below, including your right to erasure of personal data and the withdrawal of your consent, by sending a request to us via email at legal@wefund.com, alternatively you can use our contact details in Section 7 of this Privacy Policy. There are no specific words that you must use in your request, but please be specific enough, so we can help you with your request (e.g., identify yourself, specify the right you wish to exercise, what action you wish us to take, details of what personal data you want erased/deleted, etc.)

In connection with the processing of personal data you have the following rights:

• Right of access to personal data

You can ask us at any time to send you a confirmation as to whether your personal data are being processed. If we process your data, we will provide you with further details on the processing. If you request it, we will also provide you with a copy of the personal data processed. Please note that the first copy is free of charge, but later copies will be provided for a small fee.

• Right to rectification of personal data

If we process your personal data inaccurately, you can notify us of this fact, and we will rectify the inaccurate personal data without undue delay. If you register on the Website, you will be able to rectify and amend your personal data yourself by editing your user account.

• Right to erasure of personal data (“right to be forgotten”)

You have the right to obtain from us the erasure of personal data concerning you without undue delay in the following cases:

• If the data are no longer necessary in relation to the purposes for which we have collected or otherwise processed them.

• If you withdraw your consent to their processing and, at the same time, there will be no other legal ground for their processing (this only applies in the cases where we process personal data on the basis of your consent).

• If you object and there are no overriding legitimate grounds for the processing, or if you object to the processing for direct marketing purposes; or

• If your personal data are processed unlawfully.

We will not be able to act on the request for the erasure of personal data if their processing is necessary for exercising the right of freedom of expression and information, for compliance with any of our legal obligations, for the performance of a task carried out in the public interest, for the establishment, exercise, or defense of our legal claims, or for other reasons provided for by law.

• Right to restriction of processing

In cases stated in article 18 of the GDPR, you have the right to obtain from us restriction of processing of your personal data for a certain period.

• Right to data portability and to the provision of data in a machine-readable format

In the case of automated processing based on your consent or performance of the contract, you have the right to receive the data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.

• Right to object 

If we process personal data based on our legitimate interest, you have the right to object to such processing. If you file such an objection, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests or rights and freedoms, or for the establishment, exercise or defence of our legal claims.

In case we process your personal data for marketing purposes about our products and services, we will terminate the processing without undue delay upon receipt of the objection. In such a case, we will no longer be able to send you offers of our products and services.

• Right to withdraw consent

If processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on the consent given before its withdrawal.

• Right not to be the subject of automated decision-making

Except where processing is necessary for entering into, or performance of, a contract, where this is permitted by applicable law, or based on your express consent, you have the right not to be the subject of any decision which is based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant extent.

9. Acceptance of this Policy
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from providing us with your personal information or using our services.

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we are protecting and handling your personal information. Your continued use of our services following any updates to this policy constitutes your acceptance of those changes.

For any questions or concerns regarding this policy, please contact us at support@we-fund.com.